KKBOX

Sr. Product Designer

Taipei / KKBOX - Design / Permanent

We are looking for you, who’s great at designing experiences, with the ability to put yourself in our user’s shoes to think about how to make the product more successful. You’ll be creating not just pages of design screens, but the product experience in our user’s everyday life. You know more about the life of our user, purpose, problems, behavior patterns, thinking patterns, etc. than any one on the team. You understand that making a successful product is not a one-person job; you are willing to share user insights, user stories, and user journeys with the team to collaborate on a better product experience. You know this is important but not easy, and to help the team to have the same vision as you, you are willing to communicate, tell stories, and even host workshops, so that everyone can have a deeper understanding of how to develop a product with a user-centric mindset.

Responsibilities:

  • Collaborate with colleagues from different functions of the project and be responsible for the vision of the product experience in the project.
  • Define users, user stories, user journeys, design issues, etc. to identify key opportunities and translate them into a better experience design for millions of users online.
  • Responsible for designing product information architecture, interactions, user flow, and different scenarios such as first time use, error messages, etc.
  • Produce appropriate prototypes for discussion, validation and testing with the team, whether it is a concept or a specific design screen.
  • Support user research and testing, share analysis results and insights, and help the team move forward.
  • Work with data to help you make design decisions or support your design arguments.
  • Requirements:

  • At least three years of experience in product/ux design and cross-platform design experience.
  • Understand what makes a good product experience.
  • Previous experience in user research and testing related projects is preferred.
  • A portfolio of relevant design work. Website or PDF is acceptable.
  • Apply Now

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