Site Reliability Engineer

Taipei / KKTIX - Engineering / Permanent

KKTIX 是國內極少數可販售大型秒殺等級演唱會的售票平台,同時也是開放主辦單位自行上架節目的活動平台,平均每秒售出的票券數量為國內第一。KKTIX 致力於幫助主辦單位更簡單便利的舉辦活動,幫助消費者在此發現有趣的活動


  • Responsible to develop and maintain KKTIX service and support daily operation
  • Write self-documented code and complete test cases
  • Continuously refactor code bases and optimize its performance
  • Monitoring, trend tracking and reporting to facilitate smooth operations and minimal downtime
  • Backup, recovery and refreshing dev/QA environments
  • Tuning and optimization of application queries & logic as the data sets grow and new applications are added
  • This position requires on-call duty during events on the weekend.
  • Requirements:

  • Familiarity with Amazon Web Services/Google Cloud Platform
  • Experience working with and troubleshooting Linux servers
  • Ability to look through and understand code (Ruby / Go)
  • Ability to communicate technical information clearly
  • Have experience in CI flow/system
  • Have experience in Redis
  • Have experience in PostgreSQL
  • Have experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc.
  • Have experience in performance tuning, query optimization
  • Have expert experience in implementing operational automation
  • Have hands-on experience in remote management of distributed servers in cloud computing environment such as AWS or similar
  • Have hands-on experience in working with Puppet, Ansible, Terraform or similar infrastructure configuration management tools
  • Have experience in working with Prometheus, Grafana or similar monitoring tools
  • Experience in Git and GitHub
  • Good communication skill and team-work spirit
  • Passionate about new technologies and development models
  • Strong initiative and enthusiasm
  • Self-discipline
  • Strong technical English
  • Nice To Have:

  • Experience with large scale / high concurrency architecture
  • Experience with ElasticSearch tuning & scaling
  • Familiar with Rails or Go
  • Have experience in operating containerized environments (Kubernetes, Nomad, or Docker Swarm) 
  • Experience in Open Source Projects/Communities
  • It is good to show us your previous work which you are proud of, or piece of code you’ve contributed to any open-source projects
  • Experience with agile development
  • Apply Now