KKBOX GROUP

IT Service Engineer

Taipei / KKBOX Group - Engineering / Permanent

KKBOX Group is Asia’s leading music entertainment company. Started by a group of music loving Internet software developers, we built and launched one of the world’s first music streaming services in 2005. Based in Taipei, the heart of Chinese pop music, we gradually grew our business from Taiwan out to Hong Kong, Singapore, Malaysia and Japan. Ever curious towards reinvention and discovering new business models of the future, we have expanded our business scope from music streaming to live events, technology services, content, investments and continue to explore reinvention through innovation in the digital entertainment space.

Responsibilities
-Excellent communication skills with a commitment to understanding Colleagues requirements as well as business objectives.
-Management skills needed to oversee IT initiatives and collaborations with various technical staff.
-Design skills needed to help develop corporate IT systems and networks, ensuring the most effective architecture and functionality.
-Commitment to supporting new technology implementation.
-Constant willingness to provide assistance with technical issues, as needed.
-Problem solving skills to revise existing systems and suggest improvements.
-Ability to produce concise yet thorough reports within IT and for other teams as needed.
-Internal Work Rotation (Day Watcher)

Requirements

  • Troubleshooting user computer-related problems
  • Proven ability to troubleshoot hardware, software, and network issues quickly and effectively.
  • Support and maintenance of IT related systems
  • Familiarity with G suite / Active Directory
  • Basic programming skills - Shell Script / Python
  • Nice To Have

  • Familiarity with Mac / Unix like / Git
  • Familiarity with configuration management tools - Puppet / Terraform
  • Apply Now

    KKSTREAM

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